Tag Archives: Technology

Fan Experience at Sacramento Kings New Arena

Long Live The Kings is Here To Stay and a new arena is on the way. With that, I’m done with my rhyming and completely excited about the opportunity for the new Kings ownership to provide an amazing basketball and downtown Sacramento experience to fans and the community. Below, I’ve taken a stab at my first dozen fan-facing ideas that I’d like to be considered for leveraging technology to enhance the fan experience at the new arena. I’d love to hear back on ideas above beyond these or how the Sacramento Kings faithful will rate these. And yes, these are currently listed in my order of preference. These ideas are my own, not tested or vetted with any company or group. Though, I’m keenly aware of a company (one of TIBCO’s largest partners) that can facilitate making this all a reality.

Note the list doesn’t list the need for lots of monitors, wifi, where monitors need to be posted, what needs to be on monitors, etc. which I considered a given but don’t let that stop you from re-emphasizing.  I also have a list of to-dos and to-adds for the app of which the top ones are included below.  But there are clearly more.

My Top Dozen for a Savvy Technology Fan Experience

1. Tickets and parking pass barcode via phone
-make it easy like at an airport and less paper
2. Pre-order and pay for food via smartphone/app before walking to concessions
-include in app with appropriate rules/conditions
3. Location-based awareness of walking arena vendors in app
-where vendors are in arena, what they’re selling available via app, and means to identify interest
4. Game-time candids
-photos/videos of sections and suites throughout the gamethat can be searched online using ticket number
5. Suite attendees/guests listed on arena camera/board
-option for every Suite Holder to include names of companies or people in suite via TicketMaster or App
6. Tweetboards in arena and concession stands
-display tweets occurring during game
7. Enable pledges to Kingscares charity of the game
-encourage charities to drive attendance
8. SoMe of the game
-award to fans with most/highest quality SoMe posts during game / Make @Kings top NBA trender
9. Downloadable videos/photos of arena camera during game
-readily available to capture experience of game
10. Best of the game uploadable photos from the crowd
-monitored post-game and made available for others to see at Kings.com
11. Easy access to post-game downtown locations and events
-in-game videos, app updates, etc. of where to go post-game (sell ads)
12. Team and Game Gear Promotions
-targeted promotions during games and ability for fans to pre-order specific items